Privacy Policy

Effective Date: 01/02/2025

Welcome to Welcome to the Relax Zone (“we”, “us”, or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] (the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Data

We may collect personally identifiable information (“Personal Data”) that you voluntarily provide to us when you:

  • Fill out contact forms or booking inquiries.
  • Subscribe to our newsletter.
  • Communicate with us via email, phone, or social media.

The Personal Data we may collect includes, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Booking details and preferences

Usage Data

We may also collect non-personal information (“Usage Data”) such as:

  • IP address
  • Browser type and version
  • Pages visited on our Site
  • Time and date of visits
  • Referring/exit pages

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience, analyze trends, administer the site, and gather demographic information. You can control cookies through your browser settings. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our services: Processing your booking inquiries and requests.
  • To improve our Site: Understanding how you use our Site so we can make improvements.
  • To communicate with you: Sending newsletters, updates, promotional materials, and other information that may be of interest.
  • To personalize your experience: Customizing the content and features based on your preferences.
  • To comply with legal obligations: Meeting regulatory requirements and protecting our legal rights.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our Site and conducting our business (e.g., payment processors, hosting providers).
  • Legal Requirements: Authorities or other third parties when required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business.

We will not sell or rent your Personal Data to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

5. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your Personal Data:

  • Access: Request access to your data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data.
  • Objection/Restriction: Object to or restrict the processing of your data.
  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details provided in Section 8.

7. International Data Transfers

If you are accessing our Site from outside Spain/Canary Island, please note that your information may be transferred to, stored, and processed in Spain/Canary Island or other countries where our service providers operate. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@welcometotherelaxzone.com
  • Phone: +34 638156847
  • Address: Calle el Greco, Los Caideros, España

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.